Medical and Dental
Standard Operating Procedures Library

Easy to use,
Customizable
Medical Office Procedures Manuals

Aesop once said "A sensible man never embarks on an enterprise until he can see his way to the end of it." Standard Operating Procedures (SOPs) can help you chart the course to reach your goals.

Prevent "Hardening of the Attitude". By having tasks in black and white both staff and doctors learn how to work together arriving at a win-win outcome every time. The 3-ring binder and accompanying computer disk(s) is a model procedures manual for the medical office. It outlines step by step how to complete every task from answering the phone to preparing for a biopsy.

Click the image for information on the top 10 reasons why every medical office needs its own SOP Manual.

Procedures manuals improve the communication and stop problems before they arise. SOPs will help you quickly train new employees in the way YOU want things done in YOUR office. With SOPs you cut the learning time from months to days. In the past you could buy generic software to create your own manuals or hire a Healthcare Consultant to create them for you. Now you can use SOPs Policy and Procedure Manual to create your own Manuals. The entire text of the book comes on disk in a work processor format, so customization is infintely easier and faster!

Since every task is written in black in white the doctors and staff will discover they have a more cooperative medical team waiting to flourish. If every office had an SOP manual and was pro-active in it's purpose, all conflicts within the office environment could be solved with a win-win outcome.

There are specific times when a SOPs manual is critical: when the practice is new, when it moves to maturity, when a new associate or partner joins, when the practice is about to be sold—and every day in between!

What are the benefits of creating a procedures manual? It provides…

A performance guide for fill-ins during vacation, staff turnover, or leaves of absence.

A reference manual that speeds up on-the-job training.

Less chaos and confusion when key, trained personnel abruptly leave.

Legal protection: your processes defined in detail and in print.

Written knowledge about who does what, where, when, why, and how.

Written accountability crucial to effective performance evaluation.

Consistency: the same function performed correctly time after time.

Enhanced staff participation: people support what they help create.

Less hunting for forms, information, supplies, and responses.

A sense of unity around a set level of expectations and procedural means; a standard of care for every-body in the practice to actively pursue.

Standard Operating Procedures for will help you:

Have a clear concise record of your Office Policies and Procedures in writing

Formulate a Mission Statement and Objectives

Create Job Descriptions, Evaluation Forms, and Task Inventories

Describe Front Office Tasks

	Phone Answering
	Appointment Scheduling
	Handling Patient and Insurance Carrier Requests for Medical Records
	Managing Patient Finances
	Ordering Supplies
	Managing Supply Costs

Illustrate Bookkeeping and Data Entry Tasks

	Data Entry
	Refunds
	Insurance Processing
	Tracking Insurance
	Preparing Statements
	Handling Patient Questions
	Referring Accounts to Collection Agencies

Enumerate General Back Office Tasks

	Verifying expiration date of perishables
	Temperature Log
	Stocking
	Cleaning and Disinfecting Exam Rooms and Reception Area
	OSHA Requirements/Employee Safety
	HMO Authorizations

List Practice Management Tasks

	Business of Medicine
	Finding and Hiring the Right People
	Personnel Issues
	Training Schedules
	Team Building
	Six kinds of Staff Meetings
	Marketing

Create Healthcare Forms

	Job Analysis Questionnaire
	Patient Responsibilities Form
	Patient Sign-In Form
	Treatment Estimate Form
	Denial Notification Form
	Billing Form
	Batch Header
	Supply Checklist
	Facsimile Transmittal Form

Single Provider or large network, you owe it to yourself to see how easy it is to create your own customized office procedures manuals.

Supplements to the All Doctors Program are also available for the following specialties:

	Pediatricians
	Primary Care Physicians - Now included in the All doctors program!
	OB-GYN
	General Surgeons

Supplements to the All Dentist Program:

Specialized SOPs for:

	Pediatric Dentists
	Orthodontists
	Periodontists
	Endodontists
	Oral Surgeons

Print Media:

	Strategic Planning - 3 ring binder with disk
	Dental Performance Agreements - 3 ring binder with disk
	Dental Front Office SOPs - 3 ring binder with disk
	Dental Bookkeeping and Data Entry SOPs - 3 ring binder with disk
	Dental Back Office SOPs - 3 ring binder with disk
	Dental Hygiene Department SOPs - 3 ring binder with disk
	Dental Management and Marketing SOPs - 3 ring binder with disk
	Get Paid for Your Services - 3 ring binder with disk
	Designing Your Perfect Dental Practices - bound
	Risk Management for All Dentists - bound
	Life After Dentistry - paper

Staff Audio Cassettes

	Dental Internal Marketing
	Dental Team Systems That Work
	Dental Leadership by Design
	Psychology in the Dental Office

Money-Back Guarantee

If you are not completely satisfied with the SOP Manual you can return it in good condition to the manufacturer within 10 days for a complete refund of its purchase price excluding shipping.

Click here for prices.

Click here to order.

1. medical and dental standard operating procedures, business plan, policy communication, education and training, team work, TQM, Quality Circles, Patient satisfaction, obgyns, doctors, pediatricians, dentists, pediatric, periodontists, general surgeons, endodontists, orthodontists, oral surgeons, primary care,

2. TQM, Quality Circles, Patient satisfaction, business plan, policy communication, education and training, team work, medical and dental standard operating procedures, primary care, oral surgeons, dentists, pediatric, periodontists, general surgeons, endodontists, doctors, orthodontists, obgyns, pediatricians,

3. medical and dental standard operating procedures, TQM, Quality Circles, business plan, policy communication, team work, Patient satisfaction, education and training, doctors, periodontists, endodontists, dentists, pediatric, orthodontists, oral surgeons, primary care, pediatricians, obgyns, general surgeons,

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Copyright © 1997 - 2008 Medical Association of Billers. All rights reserved.
Last modified: Thursday October 23, 2008.

Medical and Dental Standard Operating Procedures Library